Refunds and Returns Policy

Refund Policy (BoostingSZN.com)

Last updated: 14/01/2026

At BoostingSZN.com, we aim to deliver fast, professional, and secure boosting services. Because our services are digital and time-based (and often start immediately after purchase), refunds are handled under the rules below.

By placing an order, you agree to this Refund Policy.

1) Definitions

• Service / Boosting Service: Any in-game progression service (rank/SR boosts, challenges, etc.).

• Account for Sale / Digital Account Product: A digital account listed for purchase.

• Order Start: When a booster begins work, queues your order for execution, logs in, or otherwise allocates time/resources to your order (including setup and verification).

• Completed Order: The service has been delivered to the purchased target (rank/SR/task) or the account product has been delivered.

2) General Refund Rules

Refund eligibility depends on the status of your order:

A) Orders that have NOT started

If your order has not started, you may request a refund.

• If payment processing fees apply, they may be deducted where permitted.

B) Orders that have STARTED

Once an order has started, full refunds are not guaranteed because work/time has already been allocated.
However, you may be eligible for a partial refund based on:

• The portion of the service not yet completed, and

• Any costs already incurred (boosting time, queue priority, setup time, platform fees, etc.).

C) Orders that are COMPLETED

Completed orders are not refundable.

3) Boosting Services: Partial Refunds

If a boosting order is cancelled after it has started, we may offer a partial refund calculated fairly using one or more of the following:

• Progress completed vs. progress remaining

• Time spent on your order

• Priority / queue add-ons (if purchased)

• Any custom work already performed

Important: If we have already achieved the purchased result (or your order is substantially complete), refunds may be declined.

4) Account for Sale Products (Digital Accounts)

Because account products are digital and deliverable instantly, refunds are handled carefully:

A) Before delivery

If the account has not yet been delivered, you may request a refund.

B) After delivery

Once account credentials/details have been delivered, refunds are generally not offered, except if:

• The account does not match the listing in a material way (wrong rank/platform, etc.), or

• The account is not accessible at the time of delivery due to an issue on our side.

If approved, we may choose to:

• Replace the account, or

• Provide a refund (full or partial), depending on the situation.

5) Non-Refundable Situations

Refunds (full or partial) may be refused if any of the following apply:

1. Customer inactivity or unresponsiveness delays the service (e.g., missing login details, missing backup codes for 2FA-enabled accounts).

2. The customer provides incorrect details (wrong login, wrong platform, invalid backup codes, etc.).

3. The customer changes credentials, enables/disables security settings, or logs in repeatedly during service, causing interruptions.

4. The customer violates game/platform rules in ways that block completion (bans, restrictions, shadowbans, trust-factor penalties, etc.) not caused by us.

5. The customer requests cancellation after substantial progress has been completed.

6. Chargebacks or payment disputes are opened before contacting support (see Section 9).

6) Pauses, Delays, and Force Majeure

Sometimes delays happen due to factors outside our control, including:

• Game updates, server issues, matchmaking changes, rank resets

• Platform outages (PSN/Xbox/PC services)

• Anti-cheat changes, unexpected restrictions, or maintenance

These situations do not automatically qualify for a refund, but we will work with you to:

• Resume when possible, or

• Offer a fair solution if the order cannot be completed.

7) Quality Issues / Service Problems

If you believe the service was not delivered as described, contact support first. We may:

• Correct the issue,

• Continue the service until the purchased outcome is met, or

• Offer an appropriate partial refund if we cannot reasonably fix the problem.

8) How to Request a Refund

To request a refund, contact us with:

• Your order number

• The email used at checkout

• A brief explanation of the issue

• Any screenshots (if relevant)

Refund requests must be submitted within 7 days of purchase (or within 48 hours for account-delivery issues), unless local law requires otherwise.

9) Chargebacks & Payment Disputes

If you file a chargeback without contacting us first, we may:

• Suspend your account and services, and

• Deny future purchases

We are happy to resolve issues quickly—please contact support before initiating disputes.

10) Refund Method & Timing

Approved refunds are sent back to the original payment method where possible.

• Processing times depend on the payment provider and your bank.

• Transaction/processing fees may be deducted where permitted.

11) Contact

Support: Support@boostingszn.com
Discord:
Website: BoostingSZN.com